Contact the Pennsylvania Lottery
Games Sold at Retailers: Do you have a question about a game or prize sold at one of the PA Lottery’s retailers across Pennsylvania?
- You can find answers to many frequently asked questions in the Lottery’s online Customer Support Center. You can also use this resource to securely submit a question to Lottery staff.
- Call the Lottery’s General Help Line at 1-800-692-7481 (8 a.m. to 4 p.m., Monday – Friday).
- Check How to Claim Your Prize for more information on claiming your prize.
Online Games: Do you have a question about the PA Lottery’s online games or your VIP Players Club online account?
Second-Chance Drawings:
- For help with app issues, scan-to-enter, or help uploading entries, call 1-800-201-0108.
- If you won a Second-Chance Drawing, first follow instructions in the email that you received from the Lottery. For follow-up questions and concerns, call Lottery at 1-800-692-7481.
Right-to-Know Law Requests:
Responsible Gambling Resources:
- Visit Please Play Responsibly page to access problem gambling resources, or call 1-800-GAMBLER (1-800-426-2537) for confidential assistance.
Lottery Security:
- If you know of or suspect any impropriety, please contact the PA Lottery Division of Security via email lotterysecurity@pa.gov or call 717-702-8026.
Contact us at one of the PA Lottery offices listed below:
Lottery Headquarters | Philadelphia | Wilkes-Barre | Harrisburg | Clearfield | Pittsburgh | Erie | Lehigh Valley
PA Lottery Office: Lottery Headquarters
Closed to the Public
1200 Fulling Mill Road, Suite 1
Middletown, PA 17057
Phone: (717) 702-8000
Toll Free: (800) 692-7481
Fax: (717) 702-8024
Monday-Friday 8:00 a.m. - 4:00 p.m.
DRAWING RESULTS HOTLINE: 1-877-282-4639 (toll-free, 24 hours)
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PA Lottery Office: Philadelphia
700 Packer Ave.
Philadelphia, PA 19148
Phone: 215-952-1123
Fax: 215-952-1134
Monday-Friday 8:30 a.m. - 4:30 p.m.
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Serving retailers in the following counties: Chester, Delaware, Montgomery (part) and Philadelphia.
PA Lottery Office: Wilkes-Barre
49 South Washington St.
Wilkes-Barre, PA 18701
Phone: 570-826-2091
Fax: 570-826-2094
Monday-Friday 8:30 a.m. - 4:30 p.m.
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Serving retailers in the following counties: Bradford (part), Carbon, Columbia, Lackawanna, Luzerne, Monroe, Montour, Pike, Sullivan, Susquehanna, Wayne and Wyoming.
PA Lottery Office: Harrisburg
1200 Fulling Mill Road, Suite 2
Middletown, PA 17057
Phone: (717) 702-8230
Fax: (717) 702-8243
Monday-Friday 8:30 a.m. - 4:30 p.m.
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Serving retailers in the following counties: Adams, Cumberland, Dauphin, Franklin, Juniata, Lancaster, Lebanon, Northumberland, Perry, Schuylkill, Snyder, Union and York.
PA Lottery Office: Clearfield
1000 Leonard St.
Clearfield, PA 16830
Phone: (814) 765-0536
Fax: (814) 765-0540
Monday-Friday 8:30 a.m. - 4:30 p.m.
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Serving retailers in the following counties: Bedford, Blair, Bradford (part), Cambria, Cameron, Centre, Clearfield, Clinton, Elk, Fulton, Huntingdon, Indiana, Jefferson, Lycoming, Mifflin, Potter, Somerset and Tioga.
PA Lottery Office: Pittsburgh
1424 Western Ave.
Pittsburgh, PA 15233
Phone: (412) 770-2760
Fax: (412) 770-2918
Monday-Friday 8:30 a.m. - 4:30 p.m.
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Serving retailers in the following counties: Allegheny, Beaver, Fayette, Greene, Lawrence, Washington and Westmoreland.
PA Lottery Office: Erie
4802 Pittsburgh Ave.
Erie, PA 16509
Phone: (814) 835-2423
Fax (814) 836-0883
Monday-Friday 8:30 a.m. - 4:30 p.m.
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Serving retailers in the following counties: Armstrong, Butler, Clarion, Crawford, Erie, Forest, McKean, Mercer, Venango and Warren.
PA Lottery Office: Lehigh Valley
555 Union Blvd., Suite 5
Allentown, PA 18109
Phone: (610) 807-3319
Fax: (610) 821-6137
Monday-Friday 8:30 a.m. - 4:30 p.m.
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Serving Lottery retailers in the following counties: Berks (east), Montgomery (north), Bucks (north), Northampton and Lehigh.