Contact the Pennsylvania Lottery
We're ready to help you. Connect with us:
- Do you have a frequently asked question? If so, you may find the answer you are looking for in our online Customer Support Center!
- Did you win the Lottery? Visit the How to Claim Your Prize page for more information and share your winning story with us! Click here to email us.
- Lottery’s general toll-free number: 1-800-692-7481 (8 a.m. to 4 p.m., Monday – Friday)
- For help with playing/buying online games or assistance with your VIP Players Club online account (e.g. password reset), contact 24/7 Player Support at: support@PAiLottery.com; 1-833-530-PLAY (7529); or use the site’s chat feature.
- For unresolved issues with playing/buying online, please contact the PA Lottery at: RA-LOT-iLottery_Dispute@pa.gov.
- Subscribe/Unsubscribe to Email or Text Alerts from the Lottery’s VIP Players Club.
- For help with Second-Chance Drawings, including app issues, scan-to-enter, or help uploading entries call: 1-800-201-0108.
- Please note: If you won a Second-Chance Drawing, first follow instructions in the email that you received from the Lottery. For follow-up questions and concerns, call Lottery at 1-800-692-7481.
- For questions about Lottery games sold at retailers, email PA Lottery Customer Service or call 1-800-692-7481.
- For Right-to-Know Law requests, contact the PA Department of Revenue’s Right-to-Know Officer.
- If you know of or suspect any impropriety, please contact the PA Lottery Division of Security via email lotterysecurity@pa.gov or call 717-702-8026.
- If compulsive gambling is a concern for you or someone who you care about, please call 1-800-GAMBLER (1-800-426-2537) for confidential assistance or visit pacouncil.com to access the helpline by text or chat.
Contact us at one of the PA Lottery offices listed below:
Lottery Headquarters | Philadelphia | Wilkes-Barre | Harrisburg | Clearfield | Pittsburgh | Erie | Lehigh Valley
PA Lottery Office: Lottery Headquarters
1200 Fulling Mill Road, Suite 1
Middletown, PA 17057
Phone: (717) 702-8000
Toll Free: (800) 692-7481
Fax: (717) 702-8024
Monday-Friday 8:00 a.m. - 4:00 p.m.
DRAWING RESULTS HOTLINE: 1-877-282-4639 (toll-free, 24 hours)
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PA Lottery Office: Philadelphia
700 Packer Ave.
Philadelphia, PA 19148
Phone: 215-952-1123
Fax: 215-952-1134
Monday-Friday 8:30 a.m. - 4:30 p.m.
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Serving Lottery retailers in the following counties: Bucks (south), Chester, Delaware, Montgomery (south) and Philadelphia.
PA Lottery Office: Wilkes-Barre
49 South Washington St.
Wilkes-Barre, PA 18701
Phone: 570-826-2091
Fax: 570-826-2094
Monday-Friday 8:30 a.m. - 4:30 p.m.
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Serving Lottery retailers in the following counties: Carbon, Columbia, Lackawanna, Luzerne, Monroe, Montour, Pike, Sullivan, Susquehanna, Wayne and Wyoming.
PA Lottery Office: Harrisburg
1200 Fulling Mill Road, Suite 2
Middletown, PA 17057
Phone: (717) 702-8230
Fax: (717) 702-8243
Monday-Friday 8:30 a.m. - 4:30 p.m.
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Serving Lottery retailers in the following counties: Adams, Berks (west), Cumberland, Dauphin, Franklin, Fulton, Juniata, Lancaster, Lebanon, Northumberland, Perry, Schuylkill, Snyder and York.
PA Lottery Office: Clearfield
1000 Leonard St.
Clearfield, PA 16830
Phone: (814) 765-0536
Fax: (814) 765-0540
Monday-Friday 8:30 a.m. - 4:30 p.m.
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Serving Lottery retailers in the following counties: Bedford, Blair, Cambria, Cameron, Centre. Clearfield, Clinton, Elk, Huntingdon, Indiana, Jefferson, Lycoming, Mifflin, Somerset and Union.
PA Lottery Office: Pittsburgh
1424 Western Ave.
Pittsburgh, PA 15233
Phone: (412) 770-2760
Fax: (412) 770-2918
Monday-Friday 8:30 a.m. - 4:30 p.m.
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Serving Lottery retailers in the following counties: Allegheny, Armstrong, Beaver, Butler, Fayette, Greene, Lawrence, Washington and Westmoreland.
PA Lottery Office: Erie
4802 Pittsburgh Ave.
Erie, PA 16509
Phone: (814) 835-2423
Fax (814) 836-0883
Monday-Friday 8:30 a.m. - 4:30 p.m.
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Serving Lottery retailers in the following counties: Bradford, Mercer, Clarion, Potter, Crawford, Tioga, Erie, Venango, Forest, Warren and McKean.
PA Lottery Office: Lehigh Valley
555 Union Blvd., Suite 5
Allentown, PA 18109
Phone: (610) 807-3319
Fax: (610) 821-6137
Monday-Friday 8:30 a.m. - 4:30 p.m.
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Serving Lottery retailers in the following counties: Berks (east), Montgomery (north), Bucks (north), Northampton and Lehigh.